Logging into your 22Bet account — a secure way to authorise
Nowadays, users don’t want to choose between desktop and portable gadgets — they prefer to use both, depending on the situation. Accordingly, any service must be equally adapted to the capabilities of all types of devices, especially when it comes to gambling, which people want to access both at home and away from home. The 22Bet administration allows each customer to register only once (i.e., it is not possible to have multiple accounts), but you can log in on virtually any number of gadgets, which provides much-needed freedom.
Authorisation methods
If you plan to log in to your 22Bet personal account, it means that you have already registered on our platform. In some countries, users may have noticed that our administration allows different registration options, where you can provide only some of your personal details rather than the full set. This variety of registration methods has led to the existence of several login methods, depending on what contact details we have for the customer. At the same time, users who have provided a lot of different information about themselves can use several login methods of their choice, which is practical, considering that in force majeure circumstances, one of the authorisation methods may become irrelevant.
Via email or ID
These two methods most accurately fit the definition of login and password entry, although there is a difference between them, and it is quite significant.
- Only players who provided their email address when registering with 22Bet or added it later in their personal account can log in via email. The email address itself serves as the login, while the password is chosen by the customer during registration and can be changed in the future at their discretion.
- The account ID is assigned automatically, and players registered in any way can log in using it. After the first registration, you need to write down your ID — it will be useful for logging in and contacting customer support with various questions. If you register in one click without providing any contact details, the system will generate your first password, which you will also need to write down and later change to one you have created yourself.
By phone number
Authorisation at 22Bet by phone number is generally similar to authorisation by email: you can use your number as your login if it was specified during registration or later, and the same applies to your password: it could have been set when creating your account or somewhat later. However, a special feature of this login method is the ability to bypass the password altogether by logging in with a code from an SMS. The code is requested each time and is valid for a very short time; if the user enters it, we understand that they have physical access to the phone on which the account is registered.
Via social networks or messengers
At the moment, authorisation at 22Bet using social networks or messengers is available on a limited basis - only in countries where registration by similar methods is permitted. In a number of jurisdictions, such as Canada, it is not possible to authorise using this method.
In different countries where login via social networks and messengers is possible, the available options may not be identical, so you should focus on what the interface offers. Accounts on 22Bet and the corresponding social network must be linked in advance, i.e. you either registered via a social network or linked it later. If a player registered via social networks and messengers, they will not have a special login (except for their account ID) and password: instead, the system redirects them to the interface of the selected social network, where they may need to log in with their username and password, and the social network itself, with your permission, sends us the customer's personal ID.
Security requirements
The convenience of authorisation for the legitimate owner of a 22Bet account should not turn into an opportunity for anyone to access your account. Our administration takes all necessary measures to prevent fraud, for example, we securely encrypt traffic so that attackers cannot steal your login and password. However, there is always a possibility that the security of your account will be compromised on the user’s side. We recommend that you do not be careless: in the event of a hack, you will be able to restore access to your account, but you will not be able to undo the actions performed by someone else. Here are some tips to make using the site safer.
Password — length, complexity, change
The simplest method by which the system identifies the legitimate account owner is the password. Needless to say, you should not share your code combination with anyone else in order to avoid compromising your account. Incidentally, such actions may be considered dishonest behaviour on the part of the player, for which you may also be blocked. By the way, a visitor may not voluntarily disclose their password, but simply store it carelessly: do not write it down anywhere in plain sight or save it in the browser on devices that are accessible to several people.
The password you set should be difficult enough to guess. According to modern standards, the combination should be no shorter than 8 characters, including upper and lower case letters, as well as numbers – this will make even automatic selection quite a difficult task. Avoid obvious associations, such as children’s names and birth dates, because in some cases, the hackers may be your own acquaintances.
Unfortunately, the internet is not a safe space by default, so even the most reliable password will sooner or later end up in publicly available databases. To prevent this from becoming a problem, it is recommended that you change your password periodically — once a year is appropriate.
Two-factor authentication (2FA)
From the above, it is clear that even a strong password does not provide perfect security. That is why two-factor authentication was invented as an “add-on” to passwords: you decide whether to enable it or not, but we would recommend doing so, even though it obviously complicates the login procedure for the legitimate owner.
The essence of two-factor authentication is as follows: when it is enabled, you cannot log into your 22Bet account with just your username – you also need a temporary code from the Google Authenticator app (available for free download from Google Play and the App Store). This is similar to SMS code authorisation: fraudsters may obtain your username and password, but in order to hack your account, they will either need to gain physical access to your device with Google Authenticator installed in advance, or hack the email account to which it is linked (which is relatively easy to detect).
This security method has certain drawbacks: you will not be able to log into your account if you do not have a gadget with Google Authenticator at hand, and the process itself becomes slightly longer. If you consider such security measures excessive, two-factor authentication can be disabled.
CAPTCHA and other security measures
A CAPTCHA is a purely software-based account protection method that works without user involvement. Fraudsters often try to guess logins and passwords using software that quickly enters thousands of combinations into the 22Bet login form. Our security system detects such activity and asks you to complete a test to determine whether a programme or a person is attempting to log in. Sometimes, even the actual owner who has not attempted to hack anything is asked to complete a CAPTCHA. Please understand that we are simply trying to ensure your security.
All 22Bet users undergo mandatory user verification before their first withdrawal. This allows the administration to know that we only serve those who are eligible to be our customers. But the verification procedure has another important function: in disputed situations, this is the only way we can determine who actually owns the account. The establishment may request re-verification in the event of suspicious activity, for example, when a player unexpectedly logs in from another continent or moves suspiciously quickly between countries. If you notice that your account has probably been hacked, please contact our support service — we will conduct re-verification to make sure that it is not fraudsters trying to steal your account, and we will restore your access.
How to log in on the website and in the app
Authorisation on all types of devices follows roughly the same principle, although in some cases there may be specific differences that affect the process. Let’s take a closer look at the available options.
Log in from a PC or web browser
You can log in to the 22Bet website via a browser on desktop devices, smartphones or tablets. To log in, click the Login button, then select your login type in the first line and enter it, specifying your password in the bottom line. If you want to log in using your phone number via SMS code, click the corresponding button at the bottom of the login window. If authorisation via social networks and messengers is available in your region and you have such a contact linked to your account, click on the icon of your social network and, in its interface, give permission to transfer your personal user ID to 22Bet.
Log in via the Android/iOS app
Authorisation in 22Bet mobile apps is generally carried out in exactly the same way as via the website – we have provided the relevant instructions above. The only difference is that mobile devices are equipped with biometric sensors, and even at the operating system level, you can configure additional programme protection using them. This means that you can restrict access to the app using your fingerprint or facial recognition, and unauthorised persons will not be able to launch the software, even if they somehow get their hands on your phone with the screen unlocked.
Automatic login
Above, we explained how to make logging into your 22Bet personal account more difficult in order to block malicious users, but some users would prefer to simplify the authorisation process so that they don't have to enter their login and password every time. To do this, tick the box next to the word Remember in the authorisation window, and the system will automatically recognise you on this device and in this interface version. In simple terms, if the box is ticked in the app on your phone, you will only be able to log in automatically in the app and only from that phone.
Please note that this feature carries certain risks: since your login and password are not requested, anyone can easily access your personal account and perform any actions on your behalf. Please do not use automatic login on devices that may be used by unauthorised persons, and be sure to take alternative measures to protect your gadget, such as screen locking.
Restoring access
Access to a 22Bet account may be lost by a player, but in most cases it is possible to restore your rights. Please note: the more information you provide us with in advance, the easier it will be for our administration to recognise your legal rights to the account. That is why the company recommends that all new users fill out their personal account questionnaire without delay and respond promptly to verification requests. In extreme cases, we can simply re-verify you and compare the results with previous checks.
Forgot your password — recovery via email or phone
A forgotten password is not a problem at all: in the 22Bet login window, simply click on the Forgot your password option, then enter one of the contacts linked to your account (phone number or email address). You will receive detailed instructions on how to set a new login combination via these contacts. In theory, you may need to undergo re-verification so that the security service can confirm that the account has not been hacked and that the password change is being carried out by the legitimate account owner.
If you registered via social networks or messengers, you simply do not have a separate password for your 22Bet account — you may only need the password for the social network itself. If you have forgotten it, contact the support service of the relevant social network or messenger for assistance.
If a player registered in one click and did not provide any contact details or other information about themselves, and then lost their password, it will be impossible to restore access.
Loss of two-factor code / loss of access to 2FA
Losing a gadget with Google Authenticator installed is sometimes presented as a disaster, but in reality, it’s not that bad. First of all, if you have set up backup codes in advance, you can use them to restore access. You can also download the app to another device and log into your Google Authenticator, provided that the gadget is authorised in the email account linked to it. The programme also verifies the customer’s identity by phone number, and if the SIM card was lost along with the smartphone, you can contact your mobile operator to recover the number. Finally, you can link more than one phone number to Google Authenticator — if you have done this in advance, you will be able to log in.
There are other methods for restoring access to Google Authenticator, including a hardware electronic key. Detailed instructions on how to use all of the methods listed above can be found in Google Help.
Support service contacts for authorisation issues
If you encounter difficulties with authorisation on 22Bet, you can always ask additional questions to our 24/7 support service, which operates without days off. The fastest way to get a response is via online chat on the website or in the app: you don’t need to be logged in to chat with an operator, but it is very important to provide your account ID. In the Contacts section, you can also find several email addresses for specific topics; we recommend writing from the email address linked to your 22Bet account, as this will allow the administration to understand which account you are referring to.
Common problems with authorisation and their solutions
Serious difficulties in the authorisation process at 22Bet are not typical, but for a customer encountering the problem for the first time, it can seem significant and very frustrating. We recommend simple solutions in situations where you are unable to log into your account.
Incorrectly entered details (ID/password/email)
Actually, the login or password you entered is not recognised by the system for some reason. This most often happens because the customer has made a typo: carefully check that the combinations have been entered correctly and that no capital letters have been replaced with lowercase letters or vice versa. If that doesn’t help, think carefully: perhaps you did not provide this type of contact information (for example, you registered with a phone number, but are trying to log in with an email address, or you are simply entering the wrong contact information), or you changed your password and reset the old one.
Alternatively, you can try logging in using an alternative method: with another linked contact, or by phone number without a password, but with a code from an SMS. The Forgot your password option is also always available: if the problem was caused by an incorrectly entered code word, this will be the solution.
Account blocking for security reasons
Above, we mentioned why 22Bet administration may block an account: if the security service suspects that it has been hacked, the account may be frozen until the legitimate owner contacts them and confirms their identity through re-verification. Here’s what to do: contact us and describe the situation, then follow the instructions. We understand that the delay and additional formalities may seem unpleasant, but it’s better than if your account were actually stolen while we did nothing.
Connection errors or VPN/geo-restrictions
The simplest reason for a connection error is that your internet connection is unstable; this is quite possible when travelling outside the city or in a building with thick walls, as well as in underground locations. Try connecting later when the connection is more stable, or use an available Wi-Fi network.
If you see a message saying that access to 22Bet is blocked in your country, it means that local authorities do not welcome our work, considering online gambling to be illegal a priori or allowing it only to holders of local gambling licences. You can bypass this restriction using a VPN (for example, by connecting through Canada), but first you should make sure that such actions are not considered an offence on the part of the player.
After successful login — what is available
Once you log in on any of your devices, you will have access to all the usual features, even if the interface looks a little unfamiliar (when switching from desktop gadgets to mobile and vice versa). Let’s briefly go over the main features of 22Bet — you may not know something about your account.
Personal account — deposits, withdrawals, transaction history
The tools in your personal account allow you to access basic account management functions, including customising the display of various interface elements. For gambling, the options for depositing funds and withdrawing winnings are of fundamental importance. You can also view your previous betting history, which is useful for analysing your expenses and developing a more thoughtful gaming strategy for the future.
Betting & Casino — access to betting and games
In the Line and Live sections, users can place bets on sporting events — a total of several thousand matches in 50-60 disciplines, as well as on the results of tournaments and various events related to the world of sport. In addition, you can place bets on non-sports markets: predict politics, show business, technology development and weather at airports around the world.
The Jackpot, Casino, Poker, Bingo and More sections open up a whole world of casino entertainment for 22Bet customers, where an analytical mind is not required, but luck is very important. Here you will find thousands of games in formats such as video slots, live casino, table games, quick games, crash games, virtual sports, hunting and fishing, and much more.
Bonuses, promotions and personal offers
Additional benefits (or the opportunity to play without risking your own bankroll) are provided to 22Bet customers through promotions and prize draws organised by the administration. You will find them in the section with the eloquent name Bonuses, where you can also study the terms and conditions of participation and compare them for different promotions, bearing in mind that you cannot participate in two or more promotions at the same time. Keep in mind that the headline usually shows the maximum (not guaranteed) reward amount, and the bonus itself cannot be withdrawn immediately — it must first be wagered, which is not always easy.
Tips for safe account use
Finally, here are some important tips, some of which we have already touched upon above. They will help ensure that your account does not fall into the hands of malicious individuals and will serve only its rightful owner faithfully.
- Take the time to come up with a sufficiently complex password or let the system generate one for you. Do not leave your password in plain sight, do not share it with other people, and do not save it in your browser on devices with shared access. Change your password periodically, at least once a year.
- Only use the automatic login feature (Remember) on personal gadgets that are not used by other people, and be sure to protect such devices with a screen lock. Carefully consider using two-factor authentication: it may not seem very convenient, but it is the most secure option.
- Periodically check your active sessions in your 22Bet personal account. Special tools allow you to see which device and location (geographically) were used to log into your account recently. If you do not recognise the device or session, this may be a sign of hacking, but keep in mind that logging in via VPN will show visits from outside your country.
Frequently asked questions
What happens if you try to log into 22Bet on two devices at once?
This is a legitimate option, provided that both devices are located in the same geolocation. Thanks to this feature, 22Bet players can, for example, watch a live sports broadcast provided by our company on one device and study the betting line for the same event on another.
How to log in to 22Bet via Facebook or Instagram?
At the time of writing, this option is not available: these social networks do not cooperate with gambling platforms to automate customer logins. However, in some countries, you can log in to 22Bet via other social networks and messengers, the list of which may vary depending on the jurisdiction.
How to log in to your 22Bet account after registering in one click?
If you did not specify any contact details after registration, there is only one way to log in to 22Bet: you need to use your account ID as your login, and the password is generated automatically. The system will show both of these to new users immediately after completing the account creation process: be sure to write down this information, because without it, you will not be able to log in!
Can I log in to 22Bet without entering my username and password?
Yes, to do this, when you next log in, tick the box next to the word Remember, and the system will recognise you on this device in this type of interface. One last important clarification: if you tick the box, for example, in the mobile app on your smartphone, you will still have to log in to 22Bet with your username and password on other devices (even in the same app) and on the same phone, but through a browser.
Why change your 22Bet password every year?
Although 22Bet encrypts all transmitted traffic, attackers have many methods for stealing passwords anyway; for example, this happens when a customer uses open Wi-Fi networks. If your username and password combination ends up on the internet, anyone who finds it will be able to log in on your behalf, and the only way to combat this danger is to change your password regularly.
How to change the phone number linked to your 22Bet account?
First, make sure you have alternative methods of authorisation in your 22Bet personal account: link your email address to it in advance, write down your account ID, and remember your password. Then, in your personal account, edit the phone number field: delete the old number and enter the new one. Confirm the new phone number by entering the code from the SMS into the special field, and the procedure is complete!